TERMS OF USE

You must be at least 18 years old and able to enter into a binding contract to use the Service. By using the Service, you represent that you meet these requirements and that you are using the Service on your own behalf, or on behalf of an organization you are authorized to represent.

Noticely is a self-service software tool that helps you write, format, print, and mail letters. You write or upload the letter. We format it, print it, and hand it to the United States Postal Service on your instruction and at your direction.

Noticely is not a law firm, does not provide legal advice, and is not a substitute for the advice of an attorney. Using the Service does not create an attorney-client relationship between you and Offercaddie LLC or anyone associated with it.

We do not review your letter for legal sufficiency, accuracy, or effect. We do not represent you, advise you on your rights or options, or participate in your dispute. We do not tell you what your letter should say, what to demand, or whether sending it is a good idea.

Noticely is not a process server, court-filing service, collection agency, mediation service, arbitration service, or legal document preparation service. We do not perform service of process. See Section 13.

For advice about your specific situation, consult a licensed attorney in your jurisdiction.

You need an account to draft, pay for, and send letters. You are responsible for the accuracy of your account information, for keeping your password confidential, and for all activity that occurs under your account. Tell us promptly at hello@getnoticely.com if you believe your account has been accessed without your authorization.

You must verify your email address before you can draft or send letters. We may suspend or close an account that violates these Terms.

The Service offers three ways to prepare a letter: writing it yourself, answering a set of questions and having your answers organized into a draft, and uploading a letter you already have. All three paths may use artificial intelligence, provided by a third-party model provider, Lovable, through its AI gateway, which routes requests to third-party model providers. The Service also offers an optional AI feature that suggests edits to clarity, tone, and grammar, which you may accept or reject individually.

You should understand the following about AI-generated text:

(a) It can be wrong. AI systems produce text that is fluent and confident regardless of whether it is accurate. They can invent facts, dates, dollar amounts, names, citations, statutes, and deadlines that do not exist or do not apply to you. This is a known and unsolved characteristic of the technology, not a defect specific to Noticely.

(b) It is not legal advice and is not reviewed by a lawyer. No attorney drafts, reviews, or approves any letter, template, question, or suggestion produced by the Service.

(c) It does not know your situation, your jurisdiction, or the law that applies to you. Many kinds of notices — including landlord-tenant notices, debt validation requests, insurance claims, and statutory notices — carry specific content, format, and timing requirements that vary by state and by contract. The Service does not verify that your letter meets any such requirement, and does not check any deadline.

(d) You must read every word before you send it. The Service will not send a letter until you have reviewed the final document and confirmed it is what you want sent. That review is your responsibility and cannot be delegated to us or to the software.

Every letter sent through the Service is your letter. It goes out over your name and your return address, and you are its author and sender for all purposes. You are solely responsible for:

• the truth and accuracy of every statement in it;
• the allegations, demands, and claims it makes;
• the recipient's name and address;
• any document you upload or attach;
• reviewing and approving any AI-generated or AI-suggested text before it is used;
• deciding whether the letter is appropriate to send and whether you should consult an attorney first;
• complying with all federal, state, and local law; and
• meeting any deadline, notice period, service requirement, statute of limitations, court rule, contractual term, or regulation that applies to your situation.

We provide formatting, printing, and mailing at your direction. We do not adopt, endorse, verify, or take responsibility for what your letter says.

You may not use the Service to prepare, send, or attempt to send any communication that:

• threatens violence or physical harm to any person, or is intended to intimidate through the threat of violence;
• demands money or anything of value under threat of harm, exposure, or other unlawful coercion;
• is part of a scheme to defraud, or that you know contains false statements of fact made to obtain money, property, or an advantage;
• represents that it comes from a court, law enforcement agency, government body, attorney, or law firm when it does not;
• harasses, stalks, or degrades a person on the basis of race, religion, national origin, sex, sexual orientation, gender identity, or disability;
• sexually exploits or depicts a minor;
• violates the intellectual property, privacy, or other rights of any person; or
• otherwise violates any applicable law, including federal statutes governing use of the mails.

You also may not attempt to circumvent, disable, or bypass any screening, verification, or security control in the Service, or access another user's account, letters, or orders.

We apply automated screening to letters before they proceed, and we may refuse, hold, or cancel any order at our discretion. This screening is a limited safeguard against the categories listed in Section 7. It is not a review of your letter, it is not a check on accuracy or legal sufficiency, and it will not catch everything. A letter passing screening means only that our automated check did not flag it. It is not approval of the letter and does not shift any responsibility from you to us.

If we cancel an order under this Section before submitting it for mailing, we will refund what you paid for it. If we discover a violation after the letter has been submitted for mailing, no refund is available.

You supply the recipient's name and address. We check the address against a third-party address-validation service and may suggest a corrected or standardized version, which you can accept or override.

Address validation confirms that an address appears to exist and is formatted for USPS delivery. It does not confirm that the recipient lives or works there, that the address is current, or that the right person will receive the letter. If you send a letter to the wrong address, or override a validation suggestion, the result is your responsibility.

Letters are printed and mailed by PostGrid, a third-party print-and-mail provider, and delivered by the United States Postal Service. We are not the Postal Service and we do not control it.

Once you approve your letter and pay, the document is locked and submitted for printing. After payment, an order cannot be edited, recalled, or cancelled. Review carefully before you pay.

We typically print your letter and send it to USPS within 2 business days, though handoff can take longer. After that, delivery time is up to USPS.

These are estimates based on typical timing. They are not guarantees, and we do not guarantee any delivery date. Weather, holidays, USPS operations, volume, and other factors outside our control affect delivery.

What each option can and cannot confirm:

• Standard Mail is ordinary USPS First-Class Mail. We show the date USPS accepted your letter when USPS reports that scan, but USPS does not confirm delivery of ordinary letter mail, so neither you nor we can confirm that it arrived. A "Likely delivered" status reflects elapsed time, not a delivery scan.
• Certified Mail includes a USPS tracking number and the scan events USPS makes available. Tracking data comes from USPS by way of our mail provider, can lag, and is occasionally incomplete or missing. We display what we receive; we do not create or verify it.

Certified Mail is not faster than Standard Mail. It is documented, not expedited.

Orders sent by Certified Mail are sent with USPS Electronic Return Receipt. USPS makes the signed receipt available directly to you: use the tracking number on your order page to request it at USPS.com, and USPS emails it to you. The receipt is a USPS record showing the date of delivery and an image of the signature captured at delivery.

The receipt is a USPS document that comes to you from USPS, not from us. We do not produce, receive, certify, or vouch for it. USPS may capture a signature from someone other than the addressee, may deliver without a signature in some circumstances, and may not produce a receipt at all if the letter is undeliverable, refused, or returned. We do not guarantee that a receipt will be produced or that it will show any particular signature.

We make no representation about what the receipt proves, what legal effect it has, or whether it satisfies any requirement that applies to you. That determination depends on your circumstances and the law that applies to them. If it matters, ask an attorney.

The Service does not perform service of process. Sending a letter through Noticely — by any mail class, with or without tracking or a return receipt — is not service of process and should not be relied on as service of process in any legal proceeding.

We do not guarantee that sending a letter through the Service satisfies any legal deadline, statutory notice requirement, contractual notice provision, court rule, or filing requirement. We do not calculate, track, verify, or warn you about deadlines. We do not confirm that your letter was sent by the right method, to the right person, at the right address, in the right form, or in time.

If your matter has a deadline or a required method of delivery, confirm the requirement yourself and consider consulting an attorney before relying on this Service to meet it.

Once your letter is in the USPS mail stream, it is subject to the Postal Service's handling. Mail is sometimes delayed, misdelivered, damaged, refused, or lost, and this happens outside our control and outside our visibility.

If a letter is returned to us as undeliverable, we will tell you and, where you provide a corrected address, you may place a new order at the usual price. If a letter is lost or delayed in the mail stream, we can tell you what our provider and USPS reported to us, and nothing more.

We do not guarantee delivery. Our responsibility for any letter is limited as set out in Section 23, and does not extend to any consequence of a letter arriving late, arriving damaged, or not arriving.

Prices are shown on the pricing page and at checkout. Letters are charged per letter unless you use a Noticely Business credit. Payment is processed by Stripe; we do not receive or store your full card number. You are responsible for any applicable taxes. We may change prices at any time, but a change will not affect an order already paid for.

Noticely Business is an optional monthly subscription at $79.00 per month, billed automatically to your payment method on file each month until you cancel. By subscribing, you authorize recurring monthly charges. Each monthly billing period, your account receives 2 Certified letter credits. Unused credits roll over to the next billing period, up to a maximum balance of 4 credits; credits above that cap are forfeited. Credits have no cash value, are not transferable, and cannot be redeemed, exchanged, or refunded for money. All unused credits expire immediately when your subscription ends for any reason, including cancellation or non-payment.

You may cancel at any time from your account page. Cancellation takes effect at the end of your current billing period; you keep access to your plan benefits, including your credits, until that date. Subscription fees already charged are non-refundable, including for partial months and for unused or expired credits. If a letter paid for with a credit fails to be submitted for mailing because of a problem on our side, we will return the credit to your account.

Orders are nonrefundable once payment completes, subject to the limited exceptions in our Refund Policy, which is incorporated into these Terms. There is no cancellation window after payment. Please read it before you buy.

If you dispute a charge with your card issuer rather than contacting us, we may suspend your account while the dispute is pending. We will respond to disputes with our records of your order, including your approval of the letter and our mailing records. Contacting us first at hello@getnoticely.com is faster for both of us.

You keep all rights in the letters, documents, and information you provide. You grant us a limited license to store, process, format, print, transmit, and mail your content solely to provide the Service to you, and to keep records of what we mailed on your behalf. This license ends when we no longer need the content for those purposes, except for records we retain as described in our Privacy Policy.

You represent that you have the right to send the content you provide, and that doing so does not infringe anyone's rights or violate any law.

The Service, including its software, design, text, and branding, belongs to Offercaddie LLC. These Terms grant you no rights in it beyond using the Service as intended.

Our Privacy Policy describes what information we collect and how we handle it. Letters often contain sensitive personal information. Please read it.

We rely on third parties to deliver the Service, including our hosting and database provider, our payment processor, our print-and-mail provider, our address-validation provider, our AI model provider, and our email providers. They are identified in our Privacy Policy. Their acts and omissions are outside our control, and their own terms and policies govern their handling of information we pass to them.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting that, we do not warrant that any letter, or any text generated or suggested by the Service, is accurate, complete, current, legally sufficient, appropriate for your situation, or effective for any purpose; that the Service will be uninterrupted or error-free; or that any letter will be delivered, delivered on time, or delivered to the intended person.

TO THE FULLEST EXTENT PERMITTED BY LAW, OFFERCADDIE LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST DATA, LOST OPPORTUNITY, OR LOSS OF ANY LEGAL CLAIM, RIGHT, OR REMEDY, ARISING OUT OF OR RELATING TO THE SERVICE, WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO A LETTER OR ORDER WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THAT ORDER.

Some jurisdictions do not allow certain limitations, so parts of this Section may not apply to you.

You agree to indemnify and hold harmless Offercaddie LLC and its officers, employees, and agents from any claim, demand, loss, liability, or expense (including reasonable attorneys' fees) brought by a third party — including any recipient of a letter you send — arising from the content of your letter, your use of the Service, or your violation of these Terms or of any law.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except to the extent preempted by federal law or by mandatory consumer-protection law of the state where you reside. Any dispute will be brought exclusively in the state or federal courts located in Delaware, except that either party may bring an individual claim in small claims court if it qualifies.

We may update these Terms as the Service changes. The "Last Updated" date reflects the most recent revision. If we make material changes, we will ask you to accept the updated Terms before you continue using the Service. Continued use after non-material changes constitutes acceptance.

You may stop using the Service and request deletion of your account at any time by contacting hello@getnoticely.com. We may suspend or terminate your access if you violate these Terms or if we reasonably believe the Service is being used unlawfully. Sections 6, 7, 13, 14, 17, 18, 19, 22, 23, 24, 25, and 26 survive termination.

Offercaddie LLC, 1207 Delaware Ave #185, Wilmington, DE 19806 · hello@getnoticely.com